1. Home
  2. Cancellations Rights

Cancellations Rights

Cancellations Rights

Special notice to California Members: You have the right to cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription), without any penalty or obligation, at any time until midnight of the third business day after the day on which you purchased a subscription and/or upgrade(s). To cancel your subscription and/or upgrade(s), mail or deliver a signed and dated notice to Diaspora Match Customer Care – Pillar Core. LLC , Attn: Customer Service 1509 E 61st Street, Tulsa OK,USA 74136, write to us here https://support.Diaspora Match .com/hc/en-us or send a telegram which states that you are cancelling your subscription and/or upgrade(s) or words of a similar effect. Include your Company user name and the email address used to register for the Services with such notice. For additional state specific information relating to cancellation, please see Section 22 (Cancellation Rights). In addition to the cancellation procedure set forth in Section 13(d) above, if you are a Company subscriber in one of the following states or provinces (as determined by the zip code / postal code you use at the time of your subscription), you have the right to cancel your subscription in accordance with the applicable terms described below for such state or province. The date of your subscription is the date that you sign up for the subscription through our Services. Upon cancellation of your subscription in accordance with this Section 22, your subscription benefits will terminate immediately.

Arizona. CANCELLATION

You have the right to cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription), without any penalty or obligation, within three business days, excluding Sundays and holidays, following the date you purchased a subscription and/or upgrade(s). A signed written notice of cancellation (which includes your Company user name and the email address used to register for the Services) must be sent by certified mail to Diaspora Match Customer Care – Pillar Core Network LLC., Attn: Customer Service, 1509 E 61st Street Tulsa OK USA 74136,, or personally delivered to our offices at that address. Monies paid pursuant to any subscription and/or upgrade(s) for dating services shall be refunded within 30 days of receipt of the notice of cancellation.

New York. CANCELLATION

You have the right to cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription), without any penalty or obligation, at any time until midnight of the third business day after the day on which you purchased a subscription and/or upgrade(s). To cancel your subscription and/or upgrade(s), mail or deliver a signed and dated notice to Diaspora Match Customer Care –Pillar Core LLC., Attn: Customer Service, 1509 E 61st Street Tulsa OK USA 74136, write to us at https://support.Diaspora Match .com/hc/en-us or send a telegram which states that you are cancelling your subscription and/or upgrade(s) or words of a similar effect. Include your Company user name and the email address used to register for the Services with such notice. Notice of cancellation if given by mail, is effective when deposited in the mail properly addressed with postage prepaid. All moneys paid pursuant to any subscription and/or upgrade(s) for dating services shall be refunded within 10 days of receipt of the notice of cancellation.

North Carolina. CANCELLATION.

You may cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription) at any time prior to midnight of the third business day after the date you purchased a subscription and/or upgrade(s). To cancel your subscription and/or upgrade(s), mail or deliver a written notice of cancellation (which includes your Company user name and the email address used to register for the Services) to Diaspora Match Customer Care – Pillar Core Network LLC., Attn: Refund Request, 1509 E 61st Street Tulsa OK USA 74136, no later than midnight of the third business day after the date you purchased a subscription and/or upgrade(s). Notice of cancellation, if given by mail, is given when it is deposited in the United States mail properly addressed and postage prepaid. Payments made pursuant to any subscription and/or upgrade(s) for dating services shall be refunded within 30 days after the notice of cancellation is given.

Ohio. CANCELLATION

You may cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription) for any reason, without any penalty or obligation, until midnight of the third business day after the date you purchased a subscription and/or upgrade(s), or if the Services are not available when you purchased a subscription and/or upgrade(s), you may cancel your subscription and/or upgrade(s) prior to midnight of the seventh business day after the date on which you receive your first Service. A written notice of cancellation (which includes your Company user name and the email address used to register for the Services) must be sent by certified mail (return receipt requested) or delivered to Diaspora Match Customer Care – Pillar Core Network LLC, Attn: Refund Request, 1509 E 61st Street Tulsa OK USA 74136, or writing to us at https://support.Diaspora Match .com/hc/en-us or by a telegram. Notice of cancellation by certified mail is effective upon the date of post marking. Delivery is effective when delivered to the address above. When notice is sent by electronic mail, notice is effective when the electronic mail is sent to the Company’s electronic mail address.

Quebec, Canada. NOTICE OF CANCELLATION

You may cancel your subscription at any time. If you wish to cancel your subscription and claim a refund for the unused portion of the balance of your subscription term, you may send a signed and dated copy of your Notice of Cancellation to Diaspora Match Customer Care – Pillar Core Network LLC., Attn: Refund Request, 1509 E 61st Street Tulsa OK USA 74136. If you cancel under this provision, the Company will be entitled to retain a cancellation indemnity calculated in accordance with the Quebec Consumer Protection Act. Any payments made by you for the unused portion of your subscription (after deducting the cancellation indemnity) will be returned within ten (10) business days following receipt of your cancellation notice. You must include your Company user name and the email address used to register for the Services with your cancellation notice.

Rhode Island. NOTICE OF CANCELLATION

You may cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription) at any time prior to midnight of the third business day after you purchased a subscription and/or upgrade(s) by mailing, by certified or registered United States mail, a signed and dated copy of this Notice of Cancellation at Diaspora Match Customer Care – Pillar Core Network LLC., Attn: Refund Request, 1509 E 61st Street Tulsa OK USA 74136,. If you cancel under this provision, any payments made by you will be returned within ten (10) business days following receipt by the seller of your cancellation notice. Include your Company user name and the email address used to register for the Services with such notice.

Wisconsin. CANCELLATION AND REFUNDS

You may cancel your subscription and/or upgrade(s) (including upgrades to a subscription and upgrades without a subscription) at any time prior to midnight of the third business day after you purchased a subscription and/or upgrade(s) by mailing, by certified or registered United States mail, a signed and dated copy of this Notice of Cancellation at Diaspora Match Customer Care – Pillar Core Network LLC., Attn: Refund Request, 1509 E 61st Street Tulsa OK USA 74136,. If you cancel under this provision, any payments made by you will be returned within ten (10) business days following receipt by the seller of your cancellation notice. Include your Company user name and the email address used to register for the Services with such notice.

SPECIAL NOTICE TO CANADIAN MEMBERS

This Terms of Use Agreement applies to our Canadian Members with the following modifications. Section 20(a) (Arbitration) does not apply to Canadian Members. Section 20(b) (Class Action and Jury Trial Waiver) does not require a Canadian Member to waive a right to a class action proceeding. Notwithstanding paragraph (a) of Section 16(e) (Language) and Section 25 (Language), the French language version of this Terms of Service Agreement will govern for Quebec Members. For Quebec Members, Section 18 (Disclaimers) does not affect the legal warranty in Quebec and Section 18 (Limitation of Liability) does not excuse the Company from its own acts. Notwithstanding Section 20, this Agreement will be governed by the laws of the Province of Quebec for Quebec Members. References in this Section 26 to a Canadian Member or to a Quebec Member will be determined by the postal code of the Member used at the time of subscription.

New Report

Close